Refund & Return Policy
Thank you for shopping with us. We take great pride in the quality and craftsmanship of our jewelry. Please read our refund policy carefully before making a purchase.
1. No Monetary Refunds
We do not offer cash or monetary refunds for any orders under any circumstances.
2. Gift Card / Coupon Issuance
In the event of a valid return or approved exchange request, customers will receive a gift card or coupon equal to the value of the returned item.
The gift card/coupon can be used toward future purchases on our website.
It will remain valid for six (6) months from the date of issue.
The gift card/coupon is non-transferable and cannot be redeemed for cash.
3. Eligibility for Returns or Exchanges
To be eligible for a return or exchange, the item must be unused, unworn, and in its original packaging, with all tags intact. Requests must be made within the return window specified in our Return Policy.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with clear photos of the product and packaging. Our team will review your request and issue a replacement or a gift card, as applicable.
5. Contact Us
For any assistance regarding returns, exchanges, or gift card issues, please reach out to our support team at +91 90575 30830 .